Refund Policy

Last updated June 24, 2024

We strive to provide the best digital menu and POS solutions for our customers. If you are not completely satisfied with your purchase, we offer a refund policy under the following terms:

1. Eligibility for Refunds

We offer refunds in the following cases:

If you experience technical issues that prevent you from using our service, and our support team is unable to resolve them within a reasonable timeframe.
If you have been incorrectly charged due to billing errors.
If you cancel a subscription within the first 7 days of your initial purchase and have not used the service extensively.

2. Non-Refundable Cases

After 7 days from the date of purchase.
If the service has been used significantly.
If the request is due to a change of mind or business decision.
If the refund request is related to third-party integrations outside our control.

3. Subscription Cancellations

Users can cancel their subscription at any time via their account settings.
Cancellations take effect at the end of the current billing cycle, and no partial refunds will be issued.

4. Refund Process

To request a refund, follow these steps:

Contact our support team at [email protected] with your order details and the reason for the refund request.
Our team will review your request and respond within 5-7 business days.
If approved, the refund will be processed to your original payment method within 7-14 business days.