Customer Story

How Gela Cafe Runs Its Entire Floor on Menukite

From scanning a QR code at the table to ordering online at home, every Gela Cafe order now flows through one system — no paper menus, no missed orders, no delivery-app commissions.

Inside Gela Cafe in Dubai — lounge seating and dining area

Location

Dubai, UAE

Business

Café & Eatery

Setup Time

Live in days

Products Used

Full Menukite suite

The Challenge

Busy floor, disconnected tools

Like most cafés in Dubai, Gela Cafe was juggling separate tools for dine-in, delivery and takeaway. Printed menus went out of date the moment a price changed. During peak hours, staff spent more time taking orders and running back to the counter than looking after guests — and orders relayed by hand meant mistakes on busy days. Third-party delivery apps brought orders, but took a cut of every one and kept the customer relationship for themselves.

The Solution

One system for every order

Gela Cafe went live on the complete Menukite platform — every channel, one menu, one dashboard.

QR Code Digital Menu

Guests scan a code at the table and browse a photo-rich menu on their phone. Prices, items and daily specials update instantly — no reprinting, ever.

Tableside Ordering

Guests place and pay for orders straight from their table. Orders land directly in the kitchen — no hand-written tickets, no relay errors, faster table turns.

Commission-Free Online Ordering

Delivery and pickup orders come through Gela Cafe's own branded ordering page — every dirham stays with the café, and every customer stays theirs.

POS & One Dashboard

Dine-in, takeaway and delivery orders all land in one place, with menu, sales and customer data managed from a single dashboard.

The Results

Smoother service, every shift

  • Guests order the moment they're ready — no waiting to flag down staff, even at peak hours.
  • Fewer order errors — orders go from the guest's phone straight to the kitchen, exactly as typed.
  • Staff time back on hospitality — less order-taking and ticket-running, more looking after guests.
  • Commission-free direct orders — online orders come through their own page, with customer details they keep.
  • Menu changes in seconds — new items, sold-out dishes and price updates go live instantly across every channel.

Want results like Gela Cafe?

See how Menukite would work in your café — QR menus, tableside ordering, online ordering and more, set up in days.